For 3D printing, we accept STL, OBJ, 3MF, and STEP files. For laser engraving and cutting, we accept SVG, DXF, AI, EPS, PDF, PNG, and high-resolution JPG files. If your file is in a different format, send it to us—we'll be happy to review it and let you know if we can work with it.

Most orders are completed within 3–7 business days, depending on the size, complexity, and quantity of your project. Simple items may be finished sooner, while larger or highly customized orders can take longer. If you have a deadline, let us know—we'll do our best to accommodate your timeline.

Yes! We ship orders throughout the United States. Shipping costs and delivery times vary based on the size, weight, and destination of your order. Local pickup may also be available for customers in our area. Once your order ships, you'll receive tracking information so you can follow its progress.

We offer a wide range of materials for both 3D printing and laser engraving. For 3D printing, we commonly use PLA, PETG, ABS, TPU (flexible), and specialty filaments depending on your project's needs. For laser engraving and cutting, we work with materials such as wood, acrylic, leather, slate, glass (engraving only), anodized aluminum, coated metals, and select plastics. If you have a specific material in mind, contact us and we'll let you know if it's compatible with our equipment.

No, there is no minimum order quantity. Whether you need a single custom item or a large production run, we're happy to help. We offer the same attention to detail on every project, regardless of size.

Our standard 3D printing tolerances are typically ±0.2 mm (±0.008"), depending on the part's size, geometry, and material. For laser engraving and cutting with our laser, cutting and engraving accuracy is typically within ±0.1–0.2 mm, depending on the material, thickness, and design. If your project requires tight tolerances or precise fitment, let us know—we'll recommend the best manufacturing method and settings to meet your needs.